You are here: Home / Resources / Guides / Step-By-Step Guide / Step 8: File the complaint

Step 8: File the complaint

Submit the complaint and all accompanying documents in the format and language required to the address, email and/or fax of the grievance mechanism.

Keep in mind that some grievance mechanisms have specific time-bound criteria regarding when a complaint can be submitted whereas others do not.

 

Step 9: Engage in the process

Step 10: Follow-up