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Step 2: Identify the entities causing or contributing to the harm

Identifying which corporate entity or entities may be held responsible for environmental abuses and/or human rights violations could involve researching a company’s structure and also its supply chain, key investors and other business relationships.

Depending on the grievance mechanism, it is possible to file complaints against companies for their direct, as well as indirect, involvement in a human rights abuse or other harmful impacts. Also, consider filing a complaint against those entities that have a responsibility for preventing harm such as a government department or a development bank supporting the project.

 

Step 3: Map the grievance mechanisms that may apply

Step 4: Identify your desired outcomes

Step 5: Choose the appropriate grievance mechanism

Step 6: Prepare for the complaint

Step 7: Write the complaint

Step 8: File the complaint

Step 9: Engage in the process

Step 10: Follow-up