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How to find the right grievance mechanism?

There are many different complaint mechanisms to choose from. The Step-By-Step-Guide helps you to identify the right grievance mechanism to get access to remedy.

Please read the Step-By-Step Guide to Filing a Complaint with a grievance mechanism to identify the right grievance mechanism for your complaint against a (multionational) corporation.

How do I prepare a complaint in case of corporate human rights violations?

toolsPotential complainants should always read the rules and procedures of filing a complaint with a particular grievance mechanism. We also recommend you seek the advice of civil society organisations like SOMO that are experienced with these processes. In addition, our Step-By-Step Guide to Filing a Complaint will help you to understand what questions need to be considered and what is involved in preparing a complaint.

How long does it typically take?

Some complaint processes can be completed within months while others may take a year or more. There are a few mechanisms that can take many years to conclude. When determining whether to file with a particular grievance mechanism, you should consider the mechanism’s record of accomplishment in this regard. If the process is likely to take a year or more, it is advisable to assess whether you have the resources to sustain your engagement.